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Introduction
Do you have some questions about CDI's educational programs?
You're in the right place. CDI is a world leader in chiropractic education. A good question to ask yourself when evaluating any educational activity is this, 'Will this just give me a pile of information on the topic, or will it actually help me think more effectively and make a better diagnosis?' That is why all of our online learning programs are case-based exercises in diagnostic thinking, and not just information-based slideshows on the web. We invite you to continuously learn with us and enjoy the increased confidence of being a master diagnostician.
<- Just click on one of the links to the left.
State CE Requirements
How are my CEUs awarded?
CDI has joined forces with the University of Bridgeport to bring you an outstanding educational experience. We blend the best of higher academia with real-world skills and practical insights - packaged in a 21st Century online format. You'll receive a formal certificate after completing each activity, and then CEUs are formally awarded by the University of Bridgeport based upon state-specific eligibility.
Does my state allow online CE?
Not every state allows you to complete your CE requirements online. However, CDIs programs are currently accredited in 20 States, with more in the pipeline. You can see if your own state qualifies by looking in the table below.

STATE

CEU REQUIREMENTS

ONLINE HOURS
PERMITTED

STATUS

Alabama

18 annually

6

Not yet accredited

Alaska

32 bienaally

16

Not yet accredited

Arizona

12 annually

12

Not yet accredited

Arkansas

24 annually in state

12

Not yet accredited

California

24 annually

12

Not yet accredited

Colorado

15 annually

10

Accredited

Connecticut

48 biennially

48

Accredited

Delaware

24 biennially

6

Accredited

District of Columbia

24 biennially

24

Accredited

Florida

40 biennially

0

Online not accepted

Georgia

20 annually

10

Accredited

Hawaii

20 biennially

20

Not yet accredited

Idaho

18 annually

6

Accredited

Illinois

150 triennially

150

Accredited

Indiana

12 annually

0

Online not accepted

Iowa

60 biennially

40

Accredited

Kansas

50 annually

50

Not yet accredited

Kentucky

12 annually

0

Online not accepted

Louisiana

40 biennially

0

Online not accepted

Maine

48 biennially

12

Not yet accredited

Maryland

48 biennially

48

Accredited

Massachusetts

12 annually

12

Not yet accredited

Michigan

30 biennially

15

Not yet accredited

Minnesota

20 annually

20

Not yet accredited

Mississippi

40 biennially

0

Online not accepted

Missouri

48 biennially

24

Not yet accredited

Montana

13 annually

13

Accredited

Nebraska

36 biennially

6

Accredited

Nevada

36 (by 12/31 even years)

36

Not yet accredited

New Hampshire

20 biennially

5

Not yet accredited

New Jersey

30 biennially

12

Not yet accredited

New Mexico

16 annually

8

Accredited

New York

36 triennially

12

Not yet accredited

North Carolina

24 annually

12

Not yet accredited

North Dakota

20 annually

20

Not yet accredited

Ohio

36 biennially

12

Accredited

Oklahoma

16 biennially

8

Not yet accredited

Oregon

20 annually

20

Accredited

Pennsylvania

24 biennially

24

Not yet accredited

Puerto Rico

45 triennially

15

Not yet accredited

Rhode Island

60 triennially

30

Accredited

South Carolina

36 Biennially

18

Accredited

South Dakota

40 biennially

40

Not yet accredited

Tennessee

24 annually

6

Not yet accredited

Texas

16 annually

6

Not yet accredited

Utah

40 biennially

10

Accredited

Vermont

24 biennially

24

Accredited

Virginia

60 biennially

60

Accredited

Washington

25 annually

12

Accredited

West Virginia

18 annually

6

Not yet accredited

Wisconsin

40 biennially

0

Online not accepted

Wyoming

12 annually

0

Online not accepted

How Membership Works
What is the difference between free membership and premium?
CDI offers you two levels of membership: free (known as SOCIUS) and premium (called ACADEMIA).

1. Free SOCIUS membership has lots to offer. You can watch interviews with specialists from other disciplines, read clinical articles and participate in our Clinical Case Forum. The Forum allows you to post questions, read advice or get help with tricky cases. We also offer our free MyCE Portfolio feature, which allows you to store all of your continuing education records in one place - no matter where you did them.

2. Our ACADEMIA membership is available on a credits system, which you can then use to buy premium content on the site. Credits are purchased in blocks of
5 hours for USD $125. You can then use these to access whichever activities you wish, with each costing either 1 or 2 credits - depending upon the number of continuing education hours allocated to it.
Upgrading to Premium
How do I purchase premium (ACADEMIA) credits?
Firstly, you have to be a member of the website (a free member is fine).

Log in as normal and you will then be taken to the 'My Dashboard' page. Here you will see a summary of your profile information that looks like this:

My Dashboard USA

Click on the three small circles underneath your details to bring up a menu like the one below. Then simply click on the 'Purchase credits' button to buy your credits securely via PayPal.


Purchase Credits USA


Once you have done this your account will be credited with 5 hours and you can select whichever activities you want. You can top up your credits here at any time.
Do my credits expire if I don't use them?
No. Your credits don't expire and you can use them whenever you wish.
What happens when I run out of credits? Can I access my previously purchased content?
If you run out of credits it is easy to buy some more at any time. However, you can always access previously purchased content - even if you have a zero credit balance. This allows you to build a reference library over time.
Accessing Content
How many credits do I need for each activity?
You can access formal learning activities on the site by using your credits - according to the following formula:

1. eLearning Episodes (3 hrs) = 3 credits
2. Diagnostic Drills (2 hr) = 2 credits
3. Communication Drills (2 hr) = 2 credits
Can I preview an activity before deciding to purchase it?
Yes you can.

Both the Diagnostic Drills and the Communication Drills allow you to sample the first page of the activity and read the basic scenario before committing to purchase. Just click on the 'Preview Activity Now' link on the menu page of each activity.

Diagnostic Drill Preview

If you decide to continue past the first page of the Drill you will then spend 1 credit to do so (don't worry, you will receive a warning before proceeding).

The eLearning Episodes are a little different. You can preview the introduction to the video right on the menu page. Just click on the preview icon located at the bottom of each Episode.

Episodes Preview

If you decide to purchase the Episode then click on the '2 Credits to Proceed' link.
What happens when I run out of credits? Can I access my previously purchased content?
If you run out of credits it is easy to buy some more at any time. However, you can always access previously purchased content - even if you have a zero credit balance. This allows you to build a reference library over time.
Can I access my purchased content at any time?
Yes, you can review your activities and watch the videos whenever you like.
Earning Your CE Points Online
How is formal CE assessed on the site? Do I have to do an exam?
As a premium ACADEMIA member you can earn CE points by reviewing specific learning activities and then sitting an online quiz. These activities include our eLearning Episodes, Diagnostic Drills and Communication Drills.

The quiz is presented in a multiple choice format, with questions related to the activity you have just completed. You must score 100% to earn your CE points. If you do not score 100% on your initial attempt you will be told which questions were answered incorrectly and given a second try.

If you fail to answer all questions correctly on two successive occasions, you must wait 24 hours until your next attempt. This time should be used to review the original learning material. Following this, you are allowed another attempt every 24 hours until you have passed the Quiz.

Your first attempt at the Quiz is very important, as this is the score that is recorded in your Portfolio and used to calculate your Grade Point Average (GPA). This score is used for quality assurance and also for recognition of excellence.
Why is there a timer on each activity page?
To qualify for accreditation our activities must use a timing mechanism to ensure that you spend the required amount of time learning. Although the activity timer at the bottom of the screen may run for a longer timeframe than the actual video, this reflects the anticipated time necessary to pause the videos and write notes as you go.

Please note that the timer will only be required on your
first run through.

Important: Once the timer has reached zero, a button will appear in its place that looks like the one below.

timer button

It is important that you click on this button to 'log' the page (and the timer) as completed. If you want to leave the activity and come back later, the timer will start again unless you have clicked on this button.

What is a 'reflection' and why do I have to write one?
Some activities on the site require you to write a reflection (e.g. the Communication Drills). A reflection is simply a paragraph or two that describe the new insights, knowledge or expertise that you have gained from this learning exercise. When you have completed your reflection a copy of it will be emailed to you. You should store this somewhere safe, as CDI does not keep a copy of this, and you will be required to produce it later in case of a registration board audit.
When do I get my certificate?
As soon as you have successfully completed the online quiz you will be given a link to download your certificate. This is available in PDF format and you can save this directly to your computer.
I lost my certificate. How do I get another one?
You can obtain a replacement certificate at any time, directly from the selection page for the activity in question. Just look for the learning activity you need and you will see a certificate icon in the bottom left hand corner, as shown below. Click on this and you will be taken to a separate page to retrieve another copy of your certificate.

Episode Certificate
Managing Your CE Records
What is MyCE Portfolio?
Your MyCE Portfolio is a free service for all members.

Premium members will automatically record their completed ACADEMIA activities in their Portfolio (as soon as you pass the quiz). Free SOCIUS members can also log other non-CDI pursuits directly from the MyCE page and keep all of your CE records in one place. Your Portfolio is ready to print at any time. You can access your records here:

http://cdi.edu.au/socius/portfolio.php

Think of your MyCE Portfolio as your permanent CE record.
What happens if I get audited?
If you get audited by your registration board you will need to prove that you have undertaken sufficient CE for your state requirements. To do this you will have to produce copies of each PDF certificate that you have earned on the site, as well as any reflections that you have written as part of a learning assessment. These reflections were emailed to you at the time of the activity. Please note that CDI does not store a copy of these. You should also print out a copy of your MyCE Portfolio:

http://cdi.edu.au/socius/portfolio.php
I have messed up one of my Portfolio entries - how can I edit it?
If you make a mistake entering a CE activity in your Portfolio you cannot directly edit it yourself. However, if you email us with a quick description of what you'd like changed we will update it for you within a few hours. Contact us at:

helpdesk@cdi.edu.au
Computer Requirements
What computer do I need to access content?
Firstly, you need either a Macintosh (minimum OS 10.6) or a Windows computer (minimum Windows 7) capable of connecting to the internet. The speed of your broadband connection is important, as it dictates the speed of video download. You should have at least 3 Mbps bandwidth for adequate performance and you can test your own connection speed using the following free service:

http://www.speedtest.net/

Your operating system needs to be able to run a modern browser, such as Safari, Chrome or Firefox - which all conform to modern web standards and perform well. Internet Explorer 10 and 11 also work well, but older versions of IE (particularly IE 8) are not very good with all video formats. You can download the latest version of your favourite browser at the link below:

http://outdatedbrowser.com/en

You may need to update the Flash plugin on your computer if it is old and out of date. You can get the latest version at the link below:

http://get.adobe.com/flashplayer/
Can I access the website on a mobile device?
Yes you can. All of our content works perfectly well on tablets and mobile phones. However, we are currently upgrading the site to make it responsive to the device you are using - so that it adapts the content to give you the best viewing experience. This upgrade is time consuming and ongoing, so not all activities are currently optimised for mobile viewing. Please be patient.
Video Troubles
Why are the videos playing so slowly?
1. Slow videos are very frustrating and it usually comes down to a number of variables. The most obvious is your own connection speed. You can test your connection speed using the following free service:

http://www.speedtest.net/

Our videos will play perfectly well with only modest download speeds - from as little as 3 Mbps. If you are not able to view them properly with a bandwidth greater than this, then your problem lies somewhere else.

2. Browser choice. Modern browsers such as Safari, Chrome and Firefox conform to all modern web standards and perform well. Internet Explorer 10 and 11 also work well, but older versions of IE (particularly IE 8) are not very good with all video formats. You can download the latest version of your favourite browser at the link below:

http://outdatedbrowser.com/en

3. You may need to update the Flash plugin on your computer if it is old and out of date. You can get the latest version at the link below:

http://get.adobe.com/flashplayer/

4. If the videos are playing slowly on your computer then you can switch the playback from 'Flash' to HTML5' video. This is a different format and will often help. To do this, just 'Right-click' on the video as it is playing and a menu will appear, as shown below.
Alt image
Stacks Image 267287
Then select 'Switch to HTML5'.

HTML5 Option


5. In many cases rebooting your router will help. This is a common fix. Note that you need to power it down completely and unplug from a power source for 20 seconds, not just push a reset switch.

6. If your router is greater than 3 years old there may be a compatibility issue with some of the newer video streaming protocols. A symptom of this would be variable video performance on different websites. If you find that our videos are slow, but other sites are OK, then it may well be the age of your router - as our videos are using the newest technology. The benefit of newer protocols is that they perform well, even on slow connections. However, some older routers have trouble with this technology and tend to stutter. If this is the case, then it might be time for a new (and more secure) router.

I've tried everything you've said and I'm still having troubles. What now?
If you have tried everything listed above then you should contact us for assistance. Please be specific in your email - simply saying that 'The videos aren't working' doesn't help us. You will need to include the following information:

1. Have you
ever been able to watch any of the videos, or was this the first time you've tried and they just don't work?
2. What operating system are you using?
3. What browser (and version) are you using?
4. What version of the Flash plugin are you using?
5. Are you getting an error message? If so, what does it say?
6. Please describe the behaviour of the problem.

Send your email to:

helpdesk@cdi.edu.au
Contact Us
Have a question? We can help.
The most common questions are answered right here on this page.
1. For general enquiries please contact us at: cdi@cdi.edu.au

2. For technical support, or questions about your CPD portfolio, please contact us at:
helpdesk@cdi.edu.au